Our Services

You've worked hard for your home. The last thing you want is to spend your time coordinating repair calls, chasing down contractors, or worrying about what might be going wrong while you're away. Wonderland Realty's Home Care Management Service was built for exactly that — giving busy, high-net-worth homeowners a single point of contact for everything related to their home's upkeep.

Think of it as having a professional property manager dedicated to your personal residence. You pay a flat monthly fee, and we take care of the rest. When something needs attention, you send us an email. We handle the vendor, the scheduling, the oversight, and the payment. You hear from us when it's done — or when we need your input on something bigger.

This isn't a home warranty. It isn't a general contractor. It's a concierge-level management service focused entirely on keeping your home running smoothly, without the hassle falling on you.

Ongoing Maintenance CoordinationAny time a repair or maintenance issue comes up, simply email your dedicated Wonderland Realty property manager. We'll assign the right vendor, manage the work from start to finish, and handle payment on your behalf. You stay informed without being in the weeds.

Routine Seasonal Services Twice per year, we visit the property to replace your furnace air filter, clean and inspect the garbage disposal, and clean out the gutters. These small, easy-to-forget tasks have an outsized impact on your home's health — and we make sure they never slip through the cracks.

Annual Shutoff Valve Exercise Once a year, we exercise every accessible water shutoff valve in your home, turning each one fully off and back on. This simple step prevents valves from seizing due to inactivity, a common and costly problem. If anything looks corroded, stuck, or problematic, we'll document it and report back to you promptly.

Extended Absence Property ChecksGoing out of town for more than two weeks? We'll check on your home every two weeks while you're away. Each visit includes a full walk-through for anything visually, audibly, or otherwise out of place, flushing toilets and running sinks to keep P-traps and plumbing healthy, and collecting your mail and placing it inside at a location you designate.

Opportunistic Minor Repairs If we're on-site and spot something minor that can be resolved quickly, we'll often take care of it on the spot. It's the kind of thing a good neighbor with a toolbox would do, and it's part of how we think about this service.

Monthly & Annual Reporting Every month, you'll receive a statement of account showing your current escrow balance, the management fee, and an itemized summary of any vendor payments made on your behalf, including copies of all invoices included. At year's end, we provide a comprehensive annual statement that organizes all expenses by maintenance category, giving you a clear, useful picture of what was spent and where. It's the kind of transparency and documentation that makes tax time easier and long-term planning straightforward.

You maintain a funded escrow account with Wonderland Realty, which we draw from to pay vendors and cover routine material costs like air filters. You're in control of the balance, and we'll reach out if it needs to be replenished.

For repairs under a set dollar threshold, we're authorized to move forward without interrupting your day. For anything larger, we come to you first. You'll never be surprised by a significant expense without having approved it.

When it comes to vendors, we use our professional judgment, whether that means getting multiple bids or calling on a trusted partner we've worked with for years. Either way, we act in your interest.

This service is designed for homeowners who value their time, expect a high standard of care, and want the confidence that someone is paying attention to their home — even when they can't be. It's a good fit if you:

• Travel frequently or own a second home

• Simply don't want to deal with the logistics of home maintenance

• Want one trusted point of contact instead of juggling multiple contractors

• Expect proactive communication, not just a response when things go wrong

We want to be straightforward: this is a management and coordination service, not a general contracting service. It's not designed for remodels, renovations, or large-scale construction. Think of us as the professional who knows your home, knows the right people, and makes sure everything gets handled the right way.

If this sounds like the kind of support your home deserves, we'd love to talk. Reach out to your Wonderland Realty contact or get in touch through our website, and we'll walk you through how the service works and whether it's the right fit for your home.